There are several methods available for getting help with the EGN services. The first recommended method, is to have a read through the wiki which has an array of Frequently Asked Questions and other information.

If it is still not answered, you can also:

• Have a read through the Forums and ask a question there if you can't find what you're looking for.
• Ask a question in the unofficial EGN IRC Channel.
• Contact the EGN Management admins using the Contact Us form or alternatively email us on: supportATegnDOTcomDOTau.